2023-24
SecureITlab
UX, UI, Product Design
Lead UX/UI Designer
Created to help organizations evaluate the effectiveness of their strategic plans by simulating real-world scenarios and identifying potential risks or gaps. The platform also aims to prepare users for future incidents through training and detailed test reports, ensuring better readiness and operational resilience.
Organizations face challenges in assessing the effectiveness of their strategic plans and preparing for unforeseen incidents due to the lack of tools for practical simulation, risk identification, and training.
TestMyPlan provides a platform to simulate strategic plans, generate detailed reports, and train users for future scenarios, ensuring better preparedness and operational resilience.
UX research, UI design
The survey for TestMyPlan was conducted online and targeted both administrators and end-users who regularly interact with the platform. Participants were asked to provide feedback on the usability of the platform, the usefulness of the simulation tools, and the effectiveness of the reports generated after tests. A combination of quantitative and qualitative questions was used to gauge user satisfaction and gather suggestions for improvement. The data collected will be analyzed to identify trends and areas for enhancement in the platform’s features and user experience.
A series of in-depth interviews were then conducted on 5 participants to further identify pain points, frustrations, needs, and desires with existing products to determine how TestMyPlan could improve this experience. Participants were asked to share their experiences using the platform, focusing on the ease of navigation, the relevance of the simulation tools, and the clarity of the reports. Interviews were structured with open-ended questions, allowing for detailed feedback on the platform's strengths and areas for improvement. The insights gained from these interviews were then analyzed to understand user needs and inform the ongoing development of the platform.
Users find the platform generally intuitive but suggest improvements in navigation and onboarding for new users.
The training feature is valued, with users requesting more scenario-based exercises relevant to their industries.
Administrators seek more flexibility in customizing tests, reports, & simulations to align with their organizational goals.
Reports are appreciated, but users desire more actionable insights and clearer visual data for quick interpretation.
Simulation tools are useful but could benefit from more customization to better reflect industry-specific challenges.
Users request integration with other business tools and real-time collaboration features to enhance teamwork within the platform.
Competitive Market analysis to identify competitor's positioning in the market to define the market strategy for TestMyplan's features and information structure.
After conducting user interviews, all the participants responses were synthesized to identity themes, opportunities, and features that TestMyplan as product could focus and improve upon.
User flows to visually map out the steps a user takes, quick sketches to get ideas on paper to establish which elements were necessary for each screen.
